Normal view MARC view ISBD view

Fundamentos de la gestión de servicios de TI : basado en ITIL V3 / [autores, Jan van Bon ... (et al.) ; traducción y adaptación al español, Quint Wellington Redwood]

Material type: materialTypeLabel

BookPublisher: [Zaltbommel, Holanda] : Van Haren, 2008Edition: 3ª ed., 1ª reimp.Description: XII, 383 p.ISBN: 9789087530600.Subject(s): Tecnología de la información | Sistemas de información | Servicio al cliente | Gestión

Item type	Current location	Call number	Status	Date due	Item data
Monografías	Sala de Lectura	658.4 FUN (Browse shelf)	Item lost Checked out	31/07/2018

Previous								Next
Previous	658.32 RET Retribución del alto directivo y gobierno corporativo	658.4 CAM mak Making sense of change management: A complete guide to the models, tools and techniques of organizational change / Esther Cameron, Mike Green	658.4 FRY iti LinkITIL Lite : a road map to full or partial ITIL implementation / Malcolm Fry	658.4 FUN Fundamentos de la gestión de servicios de TI : basado en ITIL V3 / [autores, Jan van Bon ... (et al.) ; traducción y adaptación al español, Quint Wellington Redwood]	658.4 GRE sar Sarbanes-Oxley and the board of directors: Techniques and best practices for corporate governance / Scott Green	658.4 SER how How to implement ITIL successfully?: What steps are necessary to implement ITIL what factors are critical within implementation process / Hami Khosravi Sereshki, Jingwen Wang	658.4 WEI itg IT governance: how top performers manage IT decision rights for superior results/ Peter Weil and Jeanne W. Ross	Next