Marketing de servicios: la calidad como meta / Leonard L. Berry, A. Parasuraman
By: Berry, Leonard L.
Contributor(s): Parasuraman, A.
Material type: BookSeries: Gestión y empresa, G.E. Publisher: Barcelona Parramón D.L. 1993Description: 230 p. 23 cm.ISBN: 8434218631.Subject(s): Sector serviciosItem type | Current location | Call number | Status | Date due | Item data |
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Monografías | Sala de Lectura | 658.8 BER mar (Browse shelf) | Available |
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