Biblioteca Hipatia. Universidad a Distancia de Madrid


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How to implement ITIL successfully?: What steps are necessary to implement ITIL what factors are critical within implementation process / Hami Khosravi Sereshki, Jingwen Wang

By: Sereshki, Hami Khosravi.
Contributor(s): Wang, Jingwen.
Material type: materialTypeLabelBookPublisher: Alemania: LAP LAMBERT, [2010]Description: 72 p.ISBN: 978-3845476469.Subject(s): Tecnología de la información | Sistemas de información | Servicio al cliente | Gestión
List(s) this item appears in: Novedades Abril 2017
Item type Current location Call number Status Date due Item data
Monografías Monografías Sala de Lectura 658.4 SER how (Browse shelf) Available

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